STORE POLICY
CUSTOMER CARE
At Choccy Sweet Chef we have remarkable experience, both as a Patisserie and Chocolatiers, working worldwide. We handcrafted bespoke Chocolate Smash Cakes and Chocolate Creations made from the finest Belgian Chocolate. Choccy Sweet Chef provides a unique and beautiful experience, making them leaders in the luxury confectionery market and have proved incredibly popular as high-end gifts.
Customers can either choose from already developed designs or opt for bespoke Smash Cakes, for Birthdays, Corporate Gifts, Christenings, Weddings, Wedding Favours, Baby Showers (Reveal Smash Cakes), Valentines, Mother’s Day and Halloween, the list is endless! Choccy Sweet Chef also cater for gluten-free clients ensuring each handmade crafted Smash Cake is a piece of edible art.
At Choccy Sweet Chef all our pieces are handmade so no piece is ever the same, we are here to help you make your experience memorable so you can buy with confidence, making sure each smash and occasion is unique.
If you need to contact us for any enquire email chef@choccysweetchef.com
PRIVACY & SAFETY
At Choccy Sweet Chef we are committed to keeping your personal data safe and secure.
We are committed to only collecting information about you that is necessary to carry out our business, provide the particular products or services you’ve requested and to keep you up to date about all the latest news from Choccy sweet Chef.
It’s your choice if you want to give us your personal information. However, if you decide not to, you may not be able to buy from our website, and you may not receive the optimal customer experience.
How we use the information
We will only collect and use your personal data where we have a legal basis to do so, and the information we collect will primarily be used to process orders and if necessary, to contact you regarding the status of your orders.
Data sharing
We do not share your personal information, except as described in this privacy policy. We may share your personal information with third party providers who perform services on our behalf or to ensure our business comply with legal requirements. Examples of this would include your address & payment details being shared with the payment providers (Square, Paypal) and (if you use postcode lookup for your addresses) PCA Predict for purposes of fulfilling your order. Your address details are shared with our delivery partner to enable them to deliver your order.
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Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
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Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at chef@choccysweetchef.com
WHOLESALE INQUIRIES
Choccy Sweet Chef is currently accepting new retailer partner requests. If you are a specialty grocers, boutique, sweet shop, farm shop, resort or other merchant sharing handmade chocolate products, and confections with your customers, please feel free to submit your request or email chef@choccysweetchef.com for our wholesale price list. Someone will be in touch with you soon. Please include with you request the following information: Store name | Store Address | Buyers Name | Buyers Email | Buyers Phone |
Number | Type of product you carry | Other brands of chocolates sold.
PAYMENT METHODS
- Credit / Debit Cards
- Offline Payments